Product Return Policy

Do not accept shipment(s) where damage is apparent. You may return an item for refund or replacement within 21 days after delivery. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip.

When you return an item, please indicate the reason for the return on the packing slip. We recommend that you insure your return; we cannot be responsible for lost or misdirected returns.

Prior to returning your merchandise, contact us at qualitycontrol@greatskinstore.com to receive an RMA (returned merchandise authorization) number.

Once you have received an RMA number, to return item/s, wrap the package securely, preferably in the same packing materials you received the item(s), write the RMA number on the packaged packing slip, and ship it to the address provided with the RMA#.

You can expect a refund in the same form of payment originally used for purchase. Please note that we can refund shipping costs only if the return is a result of our error.